Just a brief tech update and open thread for non-healthcare conversation.
I’m pleased to report that the permanent test site is up and running. That’s allowing for much-needed fiddling and experimentation that doesn’t affect the live site. There are lots of tweaks and enhancements on the horizon, many things that will make your commenting and reading/watching experience better.
I’m hoping I hope some small architectural changes will improve your experience, especially during the mid-late morning when the site seems……to…. c….r…a…w…l.
More about that soon, plus there will be a public-accessible Issues tracker that you can use to submit suggestions, complaints, etc. about the site. I’m always happy to get emails, but going forward, all issues will be entered there so things can be tracked. If nothing else, it gives us a permanent place for people to post ideas, suggestions, and gripes, and they will not get lost. So even if nothing gets done today, that report is still there, and might get looked at with a new perspective at a later time.
Later today, I hope to launch an improvement to the Site Search function. It has come to my attention that the current search isn’t doing what needs to be done as it doesn’t search comments. And yes, I know you can go to Google to search balloon-juice: XXX and it will search the site and comments for “XXX”. But really, the site’s search should also search comments, and we shouldn’t have to go off-site!
That all said, open thread.
MissBianca Miss Bianca’s experience has shown, changing your nym (or commenting for the first time) puts your comment into moderation. We’re adding a little helper section to the comment form with some tips and this topic is explained to ensure that folks understand why some things happen.
To explain – the first comment you make with a nym and email address on a device is held in moderation; she skipped the space so the system thought MissBianca was a new commenter and so her first comment was put into Moderation. When she added the space, she was recognized as someone who had made comments previously and so that comment was not held in moderation.
Once that first comment is approved by a Front Pager, subsequent comments from that device, using that same nym and email address, are automatically published.
Should a comment disappear into the aether, please send me an email with the Post name (or a link to it!) and your nym and the rough time so I can investigate. When this happens, it almost always means that your comment was insta-Trashed as opposed to being held in Moderation or being marked as Spam.
Insta-Trash for comments from frequent commenters is an issue I want to solve, so please do let me know. Occasionally there are readers who have always had comments disappear and thus have never successfully commented. If that happens to you, please email me – something about your nym or the email address you’re using is triggering our detection mechanism and I’d like to solve that and add your voice to our conversation.
ETA again: Updated a slew of plugins that suddenly announced their upgradeable status.